Information
Refunds/Exchanges
- We do not accept returns for refunds
- Any exchanges can be mailed back to PO Box 4931 Covina CA 91723 for Store Credit of the purchase price of the item
- Store credit will be processed within 24-48 hours upon receipt of the item
- Store credit does not expire
Returns
- Merchandise must be unworn and in the same condition it was received
- Merchandise must be returned within 14 days from the date the tracking number says it was delivered
- Must e-mail us at Lovelylooks1012@gmail.com and include order number
- All SALE/CLEARANCE/PROMOTIONAL items are FINAL SALE
- Customer is responsible for Return Shipping
Shipping
- Orders will be processed, fullfulled and shipped between 1-6 business days
- Orders placed after 6:00 pm pst will be processed the following business day
- We do not ship Weekends or Holidays
- Shipping pricing may vary by location
- We are not responsible for any lost or stolen packages. Please file a claim with the carrier responsible for delivering your package.